Customer Service?, Haircare Advice, Haircolor Advice

Go To A Professional Hairdresser!

A new customer contacted me from my website josephkellner.com

She asked me could she make an appointment and she did. Her hair color was 70% grey and on a level 5-6 on the warm side.  The rest of her hair from mid-shaft to ends was a dirty blonde and very, very dry. Her hair was naturally wavy and with medium thickness. She asked me to cancel out the red base she got from using a product recommended for her hair to lift and tone to a level 6 cool. I believe that when a person goes into a store such as Sally’s you don’t get a professional answer. For one thing the clerks are paid horribly and usually they are a beauty school drop out. So having said that I told her I could do the job. for her and this would be a corrective hair color service. $$$$ Here we go.

Simply starting with just a simple foil highlight to help reduce the red copper on her roots, and also touching the past foil highlight she had done. I used also a low light indiscriminately all over which was a level 7 neutral. Finishing the foil light I proceeded to place a level 7-8 blue-green on the roots and the new growth of the hair. Mind you she was a home hair-color job, where she got the color and advice from a sally’s employee. I processed the hair for 35 minutes.

We proceeded to cut the hair a good amount, and then we did our blow out. I recommended the Shea Moisture Shampoo to her for her hair type and condition.

DRY, DAMAGED OR TRANSITIONING HAIR
Our Sulfate-Free shampoo helps to give moisture to dry damaged or over-processed hair. Perfect for transitioning chemically treated hair to natural. So the customer was happy and make sure if you go to Sally’s don’t ask a clerk about hair color.  Go to a professional Hairdresser!

Haircare Advice, Haircolor Advice, Haircolor and Makeup Advice

Joseph Kellner Hair Styling Tips For Miraculous Recovery® Serum

joseph kellner

Excellent product, everything I have tried from the John Frieda hair care line has been a thumbs up.  Great styling product for the consumer. And as a professional I thought I would try all his smoothing products. And to no avail they are a thumbs up for me. And I have also moved them in my salon and took a lot of so-called styling product made solely for the professional out.  Namely because they are better than the salon made product lines.  Miraculous Recovery Serum is very good for blow drying the hair and when I use it also on fine hair it will give the texture some body, especially when using a ceramic brush. All other types of textures I have no problem using the product to blow-out the hair, This product also gives the hair a incredible shine.

fe-miraculous-recovery-serumIntense repair formula visibly transforms dry, heat-damaged, frizzy hair and seals split ends. Apply to wet or dry hair.  Comb through the hair and proceed to blow dry. I only use 3-4 pumps of the product and it pretty well saturates the hair.  Very good product to use at the home or salon.  Avoid applying directly to roots. Use more or less depending on hair length and thickness and also porosity.  If the hair is over processed I would not recommend this hair care product. Style as desired.   I give it a thumbs up!

Recommended For: Split Ends, Dry Hair, Color or Heat-Damaged Hair, Moderate Frizz, Fine Hair, Chronic Frizz, Curly Hair, Straight Hair, Brittle or Broken Hair.