Category: Customer Service?

Always Be Honest To Your Hairdresser

~ Joseph Kellner

There’s a reason why when you enter the salon that your hairdresser will ask you all these seemingly unnecessary questions… “What shampoo and conditioner are you using at home?” “Oh, L’Oréal Professional or Paris?” What we’re really wanting to know is: WHAT PRODUCTS ARE YOU USING ON YOUR HAIR BECAUSE WE SMELLED IT THE MINUTE YOU SAT DOWN!
Supermarket products are quite literally coming under fire lately for causing almost irreversible damage to the undiscerning consumer. We, as stylists don’t try and steer you to use professional salon quality products on your hair to meet salon targets, but because we genuinely care deeply for your hair’s health. If we’ve spent 3 hours on your personalized color, we want to ensure you’re using the correct shampoos/conditioners suited to your hair, to keep that sexy balayage looking fresh until you’re next in our chair. Think about it – you wouldn’t wash your Gucci dress in Morning Fresh dish washing liquid, you’ll send that bad gal to the best dry cleaners in town!
Here’s a few reasons WHY we’re so flipping’ adamant on getting you guys off supermarket and chemist brands:
1. They cause hazardous side effects during the coloring process
2. The build-up of parabens and silicone’s that make contact with bleach or hi-lift colors react and can cause the hair to literally melt and turn into a steamy liquid
3. Can cause scalp burns and hair breakage
4. Strips color
5. Removes hydration from hair therefore resulting in color fading
We really encourage you to be as honest as you can with us when we’re consulting prior to your hair service. Let us know if you’ve changed up at-home products recently or have changed up any medications – which can also result in a chemical reaction… because, honestly, within 5 minutes we’ll find out! Because your hair will be SMOKING.. And not the good kind.

Trim Your Hair

~ Joseph Kellner

Raise your hand if this scenario sounds familiar: You cut a sleek lob as the temps got cooler, and you really loved it for a minute, but now you’re ready for something new. Suddenly, you’re imagining long, flowing strands that will trail behind you in the wind on beach this summer. In other words: It’s time to grow out your hair, but can the whole process hurry up already?

By and large, the rate of growth for your hair depends on genetics, but you can expect around a quarter- to a half-inch growth per month. Giving hair a trim won’t help it to lengthen any faster per se, but doing so will save the hair from splitting and causing breakage that then translates into inches off your progress report. There’s a fine line between giving your hair a chance to grow some length and letting it go too long before that length needs to be cut off. If you get your hair cut too often during the grow-out process, you are just cutting off the new length.

I always tell my clients to come in every 12 to 16 weeks if they’re trying to grow they’re hair out, but adds a caveat to this recommendation. There are exceptions to every rule. The less stress you are putting your hair through on a daily basis, the longer you can go between trims. So, the more you bleach, color or utilize styling tools (including your blow-dryer) the more frequent your trims should become.

Your hair may not flow down to your knees by summer, but if you’re diligent (and lucky) you’ll get a few inches worth of growth by the time the season’s first flower-crown-appropriate events commence.