When you are dealing with a new client and they book a appointment for corrective hair coloring, a lot of questions need to be asked. The telephone brought me to a new client asking if I had the proper hair color she uses. And I told her yes. She went to a salon to get her color done and they did not have the color line she uses, but would have no problem matching it with there line of hair color. And she went to have a touch up done on her root color and “guess what”. They did not achieve the color she wanted at all.
When a new client comes to me consultation is very important. And having there color formula will also be a great help. If I don’t have the color brand she is used to having. I will purchase it and make the appointment for the following week. I will never use the line I have just to make a sale. Spend the time to consult with your new hairdresser and explain what you want and were you are getting too in terms of level of hair color. Whether it be dark, medium, or light make sure you bring old pictures of the hair color with you. That helps out a whole lot. But most of all condition and porosity of the hair is key for me. If it is damaged from over-excess hair coloring or thermal ironing then we will have a problem with the final outcome.
Discuss pricing and what will the up-keep be for the service. Also I like to discuss hair care for the client. That is really important. Basically shampoo’s and conditioner store bought are way to aggressive on today’s hair dyes. And I will recommend how often they will need to come in for servicing and also pricing. Make sure you have a good consultation with your new hairdresser. I went ahead and booked a appointment for them for the next two weeks to fix the new-growth hair color.